Picture Muncher
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Terms and Conditions of Sale
By placing an order via this web site you are agreeing to the following terms and conditions. Please do not purchase from us if you do not agree with these terms and conditions in their entirety.


Try Before You Buy
Picture Muncher is a 'try before you buy' product. As such, you have unlimited access to all of the features of this software title, subject to minor limitations which do not affect your ability to test the operation of the software. You are able to make an informed decision as to its suitability for use on your computer system, and should satisfy yourself that the product you intend to buy meets your needs by downloading the trial version, installing it on your computer and testing it.
We will answer any questions you may have about the operation of the software, both before and after you make your purchase, and we reserve the right to direct you to the help files included with the software, where more detailed instructions are to be found. If something is not described in the help file which is important to you, please assume that it is a feature not included in the software. We can also advise you of this by email, if you're not sure where to look for help.
It is a condition of sale that you have downloaded and installed the trial version, that you have used it and tested it, and asserted that you have found it of an acceptable quality. The unlocking software we send you upon receipt of your payment will 'unlock' this trial version and remove any limitations placed upon the trial version.


Registration Software
If you are buying Picture Muncher, your unlocking information for registering the software will be sent to you by email as quickly as possible. Note that this information will be sent manually so you should wait for up to 24 hours. In practice your unlocking information will usually be ready for use much quicker than that, although non-UK users should remember to take into account any time difference. We like to get some sleep!
If you have any questions about our products, before you buy or afterwards, we will be only too happy to help - just send an email to post@PictureMuncher.com and we'll do our best to give you all the assistance you need.


Boxed Versions of Software Products
All software purchases are internet-only - we do not provide 'boxed' versions. Any depictions of 'box shots' or other such images on this web site or elsewhere are simulations and are for illustration purposes only. This allows you to download the latest version as soon as it is released, rather than waiting for a package to be delivered. Please do not ask us for boxed versions.


Secure Payments
To protect your privacy we use highly secure order processing provided by Share-It and PayPal. You can choose either one to pay for your software.
Your order is transferred onto a secure server, and your customer details will not be sold or made available to anyone else. Your card details are only known by Share-It or Paypal - we will not be aware of your credit card number and expiry date at any stage.


Refund Policy
All software purchases are final and no refunds can be made. This is because we send your unlocking information by email - we cannot 'unsend' this information and refund your payment. Our 'Try Before You Buy' policy is very clear - if the software is unsuitable, or does not work on your computer system, please do not buy it.
Remember that any sale is made only on the condition that you accept these terms, so it is a legally binding agreement. If you ask for a refund we will simply refer you to this web page.


Confidentiality
We do not at any time have access to your credit card number and/or expiry date. This information is used only by the credit card processing companies used to accept your payment. These companies, Share-It and Paypal, do not send this information to us at any stage. We store your personal information (name, address and order details) for use only in fulfilment of orders and/or to contact you with information about the products you have purchased. We have never, and will never, release this information to a third party, for any reason.


The Company
Picture Muncher, and associated products sold through this web site, are trademarks owned and used by Gisburne Media. Your order will be processed by Gisburne Media, located at this address:
Gisburne Media
9 Arleston Street
Derby
DE23 8WG
United Kingdom
You can use the following email address to contact the company directly if you have any query, either before or after your purchase:
Contact email: post@PictureMuncher.com


Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Any legal dispute which may arise between Gisburne Media (Picture Muncher) and its visitors shall be settled by due legal process in the United Kingdom.